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Your well-being is our priority

Responsible Gaming — keep it fun,
Stick to your limits

Golbest believes gaming should be a source of enjoyment — not stress. We want you to have fun every step of the way, while staying in control.

18+
Only
For Adults Only
Secure &
Responsible
Our Tools

Golbest's Responsible Gaming Features

We promote responsible gaming not just in words, but in practice. These tools are built for you.

Deposit Limit

Set your own daily, weekly, or monthly deposit limit. Once a limit is in place, it takes effect immediately. Increasing it requires a 24-hour waiting period — giving you time to think the decision through.

Effective immediately
Session time limit

Decide in advance how long you will play in a single session. When your time is up, Golbest will notify you and can automatically end the session if needed. Tracking your time is the first step toward healthy gaming habits.

Automatic alerts
Set a loss limit

Gaming will stop automatically once you have lost a set amount — a limit you define yourself. This helps prevent emotional, impulsive betting. You should never play under the pressure of chasing losses.

Automatic protection
Cooling Off

Whenever you feel like you need a break, you can set a gaming break ranging from 1 day to 6 weeks. During this period, you won't be able to log in. Access will only be restored once the break has ended.

Flexible Duration
Self-exclusion

If you feel that gaming is having a negative impact on your life, you can close your account for anywhere from 3 months to permanently. We respect this decision and make the process as straightforward as possible.

Completely confidential
Reality Check

At regular intervals, Golbest will remind you how long you have been playing and how much you have spent. These reality checks keep you aware and help you stay in control.

Regular Alerts
Warning signs

Recognize the signs of addiction

If you notice these signs, it may be time to seek help.

Important Warning

When gaming starts to feel like pressure rather than fun, or you find yourself drifting away from family and friends or running into financial trouble — that is a sign the line has been crossed. Check the signs below.

01
Chasing losses

Chasing losses by continuing to play in hopes of recovering lost money is one of the most recognized signs of problem gambling.

02
Lying about gaming

Hiding your gaming activity or how much you are spending from family or friends.

03
Spending essential bill money on gaming

Using rent, food, or household money for gaming.

04
Playing more when feeling low

Using gaming as an escape from stress, loneliness, or anxiety.

05
Disrupted Sleep & Daily Life

Poor sleep, loss of focus at work, or damaged relationships as a result of gaming.

06
Unable to stop

If you keep telling yourself you will stop but cannot — that feeling alone is an important warning sign.

Check Yourself

Ask yourself these questions

Answer the questions below honestly. If more than three answers are "Yes," please contact our support team or use the self-exclusion tool.

Keep in mind

Asking for help isn't weakness — it takes real courage. Golbest is always here for you.

01.Do you end up spending more on gaming than the budget you set for yourself?
02.Do you keep playing after a loss, trying to win back what you lost?
03.Have you had arguments or disagreements with family or loved ones over gaming?
04.Do you find yourself gaming instead of focusing on work, studies, or daily responsibilities?
05.Have you tried to cut back or stop gaming but been unable to?
06.Do you feel restless or irritable when you are not gaming?
07.Have you borrowed money or taken on debt to cover gaming expenses?
Details

Golbest's Approach to Responsible Gaming

We see every player who comes to Golbest as a person — not just a user. That is why responsible gaming is not simply a rule for us; it is part of who we are.

What gaming should mean

Gaming is a form of entertainment — much like watching a film or reading a book. Problems arise when it goes beyond entertainment and begins to affect other important areas of your life.

A responsible gamer always keeps this in mind: winning is never guaranteed, so only bet what you can afford to lose. Before playing at Golbest, set a budget for yourself and stick to it.

Minor Protection

Golbest strictly does not serve anyone under the age of 18. Age is verified during registration, and ID may be requested in cases of doubt.

If you share a device with children:

  • Use a strong password on gaming apps or websites.
  • Always log out when you are done.
  • Set parental controls on your browser.
  • Have an open and honest conversation with children about gaming.

Build healthy gaming habits

Responsible gaming does not mean not playing — it means playing the right way. The habits below will keep your gaming experience enjoyable:

Set a Budget

Set a fixed monthly gaming budget — an amount you can afford to lose without it affecting your daily life. Once the budget is gone, stop gaming for the rest of the month.

Manage your time

Set aside specific times in the day for gaming. Avoid long sessions right before bed or in the middle of work. Take regular breaks.

Know your emotional state

Avoid playing when you're feeling down, tired, or frustrated. Your judgment is impaired in these states, and the urge to bet more than you should increases significantly.

Remember — Golbest is your entertainment companion, not your opponent. We want you to stay happy and healthy.

Have the courage to seek help

If you feel gaming is getting out of control, reach out for help — there's no shame in it. Golbest's support team can help you set up self-exclusion or other protective tools. Talk to the people around you; seeking support is far wiser than facing it alone.

FAQs

Responsible Gaming FAQ

Yes, limits can be increased, but a 24-hour waiting period applies. This delay is intentional, giving you time to reconsider your decision. Decreasing your limit, however, takes effect immediately.

No. Before self-exclusion is activated, you will have the opportunity to withdraw your balance. Your funds remain secure while the account is closed and will be returned after the break, or through the appropriate process in the case of permanent closure.

Gaming breaks can be taken for anywhere from 1 day to 6 weeks. No promotional emails will be sent during the break period. The break cannot be cancelled before it ends.

For account security, self-exclusion must be carried out by the account holder directly. However, if the situation is urgent, a family member may contact our support team and we will assist personally.

Yes, gaming addiction is fully treatable. Many people have returned to normal life with the help of a psychiatrist or counselor. The sooner you seek help, the easier recovery becomes. Don't wait — take the first step today.

Yes. Golbest's system can detect unusual gaming patterns — such as a sudden spike in bets or unusually long sessions. In such cases, our responsible gaming team may reach out to you. This is not to penalize you, but to offer support.
Play Responsibly

Play at Golbest — within your limits, with enjoyment

Use our responsible gaming tools and enjoy a safer experience.

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